Api5000 Terms and Conditions — Complete Guide to Using Our Platform

In this document, "api5000" refers to the online entertainment platform operating under the domain api5000.onl, including all services, mobile applications, and related systems. "User" or "Member" refers to any individual who has registered an account on this platform. "Services" encompasses all products offered, including sports betting, online casino, Live Casino, e-sports, and all other entertainment categories available on the platform.

These Terms and Conditions apply to all users who access or use the api5000 platform, whether via web browser, Android app, iOS app, or any other interface provided. This document should be read together with Privacy Policy ours, which forms part of the overall agreement between you and the platform.

In the event of a conflict between a translation in another language and this English version, the English version shall serve as the definitive reference for users in Malaysia.

To register and use the api5000 platform, you must meet the following requirements:

• Age 18 years and above on the date of registration.
• Being a legally valid individual with the capacity to enter into a binding agreement.
• Not subject to any prohibition on using online gambling services under local laws applicable to you.
• Register only one account only on your own behalf — registering multiple accounts is strictly prohibited.
• Providing truthful, accurate, and up-to-date information during registration and throughout your use of the platform.

Api5000 reserves the right to request identity verification (KYC — Know Your Customer) at any time, particularly before processing your first withdrawal or when unusual account activity is detected. Required documents may include a copy of your identification card, proof of address, and proof of ownership of the payment method. Failure to provide the requested documents within the stipulated timeframe may result in your account being temporarily suspended.

Each member is fully responsible for the security of their login credentials, including their username and password. api5000 recommends that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) through your account security settings.
• Not sharing your login credentials with anyone, including family members.
• Ensure you log out of your account when using a shared device.
• Report any suspicious activity on your account to our support team immediately.

Api5000 shall not be liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials. However, we will conduct a full investigation into every report of unauthorised access and take appropriate action to protect your account.

The api5000 platform uses 256-bit SSL encryption for all communication between your browser and our servers. Our fraud detection system operates in real time to monitor any suspicious activity and will notify you via email or Telegram if there is a login from a new device or location.

All financial transactions on the api5000 platform are conducted in Malaysian Ringgit (MYR). The platform supports the following deposit and withdrawal methods: DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, GrabPay, and other local bank transfers.

Deposit Policy:

• Deposits are processed instantly and credited to your account balance within minutes.
• Minimum and maximum deposit limits are set according to your chosen payment method and account level.
• All deposits must be made from an account or e-wallet registered in your own name.

Withdrawal Policy:

• Withdrawal requests are processed within 15 to 30 minutes during normal operating hours.
• Withdrawals will only be processed to the same bank account or e-wallet used for the deposit, for security and anti-money laundering purposes.
• Before your first withdrawal is processed, identity verification (KYC) may be required.
• Api5000 charges no hidden fees for processing withdrawals; however, any third-party charges from banks or e-wallets are the member's responsibility.

All bets placed on the api5000 platform are subject to the respective game rules available on the relevant page. The following general rules apply to all bet types:

• Confirmed bets cannot be cancelled or changed by the user.
• Official results from the relevant sports governing body or game provider are final.
• Api5000 reserves the right to void and refund bets placed on odds that were displayed incorrectly due to technical errors or human error.
• If an event is suspended or cancelled, bets will be settled according to the specific rules of that event — typically with a full refund.
• Accumulator bets will be affected if one selection is voided; that selection will be replaced with odds of 1.00.
• Minimum and maximum betting limits vary by event, market, and game type.

For live casino games, the dealer's decision is final and cannot be contested. In the event of a technical disruption during a live casino game, the game provider will issue a result in accordance with their emergency procedures, and api5000 will abide by that decision.

Api5000 offers a variety of bonuses and promotions from time to time. All promotional offers are subject to the specific terms and conditions stated alongside each promotion on the Promotions. The following general conditions apply to all bonuses:

• Rollover Requirement: All deposit bonuses have a rollover requirement (e.g., 5x or 10x) that must be met before winnings from that bonus can be withdrawn.
• Validity Period: Bonuses have a stated validity period. Unused bonuses or unfulfilled rollover requirements within that period will expire automatically.
• One Bonus at a Time: Only one bonus may be active at a time unless otherwise stated in the promotional terms.
• Bonus Abuse Policy: Any attempt to exploit the bonus system, including opening multiple accounts to claim bonuses repeatedly, is considered fraud.
• Right to Cancel: api5000 reserves the right to withdraw or modify any promotion at any time with reasonable notice.

Users of the api5000 platform are prohibited from engaging in the following activities:

• Opening or operating more than one account.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Attempting to access another person's account without authorisation.
• Engaging in money laundering or any other illegal financial activity through the platform.
• Distributing harmful, threatening, or defamatory content through the platform or our communication channels.
• Exploiting any technical bugs or system vulnerabilities — users who discover a bug are encouraged to report it to our team and may be eligible for a reward.
• Colluding with other players to manipulate game outcomes, particularly in poker games or tournaments.

Violation of any of the above prohibitions may result in immediate account suspension or termination, cancellation of all bonuses and promotions, and freezing of the account balance pending investigation. In cases of proven fraud, api5000 reserves the right to forfeit the account balance and report the matter to the relevant authorities.

Api5000 takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with Privacy Policy our detailed policies, as well as our strict data protection practices.

In short, we are committed to:

• Not selling or renting your personal data to third parties for marketing purposes.
• Using AES-256 encryption for sensitive data storage.
• Allowing you to access, correct, or request deletion of your data at any time through your account settings or by contacting our support team.
• Retaining your data only for as long as necessary for service purposes and legal compliance.

By using our platform, you consent to the collection and use of your data as described in our Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Closed by User: You may close your account at any time by contacting our support team via live chat or email. Before closure, please ensure all account balances have been withdrawn. Any unclaimed balance remaining 90 days after the closure request will be handled in accordance with our internal procedures.

Terminated by api5000: We reserve the right to suspend or terminate your account without prior notice if:

• You have violated any terms set out in this document.
• Suspicious activity, fraud, or suspected money laundering has been detected.
• Your registration details were found to be false or inaccurate.
• You have engaged in conduct that disrupts or threatens other users or our staff.

In the event of a valid termination with no breach by the user, any remaining account balance will be refunded within 5–7 business days after identity verification is completed.

The api5000 platform is provided "as-is". While we continually strive to ensure the platform runs smoothly and without interruption, we cannot guarantee that the service will be available 100% of the time free of technical disruptions.

Api5000 is not responsible for:

• Financial losses arising from betting activity — all bets are placed at your own risk.
• Service disruptions caused by force majeure, internet infrastructure issues, or third-party interference.
• Betting outcomes affected by technical disruptions beyond our control will be resolved in accordance with our standard refund procedure.
• Losses arising from the use of incorrect information provided by the user during registration.

Api5000 reserves the right to amend, update, or improve these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days prior changes take effect.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with any amendment, you have the right to close your account before the effective date.

We recommend checking this page regularly to ensure you are always up to date with the latest terms. The "Last Updated" date at the top of this page will always reflect the most current version of this document.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the api5000 platform, please contact our team through the following channels:

• Live Chat: Available 24/7 directly from the api5000 platform or mobile app.
• Email: [email protected] (response within 24 hours)
• Telegram: Official api5000 support channels (response within 1–2 hours)

For formal complaints or disputes requiring detailed review, please submit via email including your account number, date of incident, and full details of the issue. Our team will resolve each complaint within 3–5 business days.

We also provide a Frequently Asked Questions (FAQ) which may answer your questions more quickly before needing to contact the support team directly.